Private Policy

With the entry into force of the new General Data Protection Regulation (GDPR), we are providing you with information about our privacy practices and the options available regarding how your data is collected and used.

  1. What information do we collect?

We request personal identification information when you request a service, respond to a survey, correspond with us, or participate in certain other activities.

If you choose not to provide the requested personal information, you may not be able to complete the transaction.

Similarly, when you visit our websites, we collect information known as “clickstreams” (IP address, domain name, etc.). This information, combined with the data you have provided, helps us better personalize your visits.

  1. What do we use the information for?

  • To provide you with information about property updates, new properties, newsletters, and emails.

  • To provide you with other information that may be of interest to you, but always within the scope of the real estate market.

  1. How do we protect your personal information?

To ensure the security of your personal information, we have established a series of security measures and protections. Your personal information is stored on secure networks; however, despite these measures, when you provide personal information over the internet, there is always a risk that it could be intercepted and used by third parties beyond our control. We make every effort to protect your personal information and privacy, but we cannot guarantee the security of information you provide over the internet.

  1. Who has access to this personal information and to what extent?

In addition to our company and for the purposes described above, we do not sell, trade, or transfer your personal information to third parties in any form. However, your personal information may be disclosed to companies subcontracted by us to perform certain services. It may also be used to provide technical assistance. In all cases, we require these subcontracted companies to keep our clients' personal information secure and confidential.

At any time, you may exercise your right to access the personal information we hold, correct it, and request its deletion by contacting us through the contact details mentioned in this privacy and data protection policy.

  1. How long do we keep your personal information?

Your personal information is kept for a period of six to twelve months and for the specific purposes mentioned in this privacy policy.

  1. Links / Cookies

To improve the services offered, we may include links to third-party websites. CASAFARI is not responsible for the privacy practices of such websites. We recommend that you read their privacy statements as they may differ from ours.

CASAFARI websites may use widely known industry technology called “cookies.” A cookie is a unique text file that a website sends to your browser software. If you do not want us to install cookies on your browser, you may set it to reject cookies. Rejecting cookies may affect your ability to use some of the services on our website.

CASAFARI also uses cookies to track visits to our websites. The information collected in this manner helps us optimize website content, navigation, and performance.

  1. Changes to the privacy policy

In the future, we may choose to modify or change the privacy policy described here, either due to changes in legislation or to cover new developments on the internet. For this reason, we reserve the right to make any changes and recommend that you visit our website regularly to stay informed of these changes.

  1. Who manages the personal information?

Both our websites and the collected information are managed and controlled by CASAFARI. CASAFARI, Lda has its servers located in Mainland Portugal, providing sufficient guarantees regarding the protection of your personal information, which is managed in accordance with current legislation on personal information protection, as well as this privacy policy.

  1. Regulatory Authority

The Data Protection Commission is the Regulatory Authority responsible for handling any complaints or exercising rights that you may wish to pursue.

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