Alternative Dispute Resolution

In the event of a dispute, the consumer can resort to a Consumer Dispute Resolution Center:

CNIACC - National Center for Information and Arbitration of Consumer Conflicts

Consumer Conflict Arbitration Center of the Coimbra District

Consumer Conflict Arbitration Center of Lisbon

Consumer Conflict Arbitration Center of the Madeira Autonomous Region

Porto Information and Arbitration Center

Vale do Ave Information and Arbitration Center

Vale do Cávado Information and Arbitration Center

Algarve Information, Mediation, and Arbitration Center

For updates and more information, please consult the Consumer Portal at www.consumidor.pt (under Article 18 of Law No. 144/2015, of September 8).